FAQ

Frequently Asked Questions

1. What is Elura?

Elura is a premium fashion jewellery brand offering elegant gold-tone and sterling silver jewellery for women and men — rings, earrings, necklaces, chains, bracelets, bangles, mangalsutras, pendants and jewellery sets for daily wear and special occasions.

2. What materials are used?

Our jewellery is crafted from high-quality base metals with premium 22K gold-tone plating or 92.5 sterling silver, set with carefully selected stones for a luxurious look and long-lasting shine.

3. Is the jewellery suitable for daily wear?

Yes. Our pieces are lightweight and comfortable for everyday use. To maintain their beauty, follow our Jewellery Care Guide.

4. Will the jewellery tarnish or fade?

With proper care and storage, the finish retains its shine for a long time. Avoid contact with water, perfume, lotion, sweat and harsh chemicals.

5. Is the jewellery skin-friendly?

Yes, our jewellery is designed to be comfortable for most skin types. If you have highly sensitive skin, we recommend testing before prolonged wear.

6. How long does delivery take?

Orders are dispatched within 1–2 business days and typically delivered within 3–7 business days across India.

7. Can I return or exchange a product?

Yes — please see our Shipping & Returns and Refund Policy pages for full details.